Auction Rules & Information

REGISTRATION INFORMATION

New to Greenlight Exclusive Online?

All bidders must Register with Greenlight Exclusive by setting up a store account. Please note you cannot bid by being a 'Guest'.

Already have an account with Greenlight Exclusive Online?

If you have purchased from our online store before you do not need to register again. Just Log-in and start bidding. When you log into your account you can view your bidding summary by clicking on the "View Your Bids" button to the right of your purchase history.  

LISTING & BIDDING INFORMATION

Viewing Listings

From the menu bar select 'Running Auctions' to view auctions in summary. If you want more information about an item in the summary click on the "View Auction" button on the listing. Please allow 2-4 seconds for the auction page to load for each item as it will contain live information for you to read and bid from. Auction information and place to bid etc will be at the top of the product page with 'Time Left' counter.

Bidding

Remember, you can only bid if you have registered. Each auction listing will tell you the, 'Bid End Date', 'Bid Start Amount', 'Reserve Price'. You hide your identity from other bidders also. If you know how much you wish to spend per item you can use the 'Place Automatic Bid'. This is where you can place your maximum bid amount and each time someone bids under your highest bid the system will automatically apply your next bid. Bidding Increments vary per item, starting at $1.00 and up.

Buy it Now

At anytime during the auction you can purchase the item at full price by using the 'Add to Cart' button. If purchased this way the auction will be cancelled for that particular item.

PAYMENT & NOTIFICATION INFORMATION

Notifications

You will receive an email each time you have won an item at auction. When you receive your Auction Win Notification Email you will see a 'Payment' button which will allow you to sign into your account and pull up the items to be paid.

Payment & Payment Methods

As our auctions are run directly via our administration platform and not a third party such as eBay or similiar you will make payment via our shopping cart which is uses eWay as our gateway linked to our NAB (National Australia Bank) merchant account. This means you can make payment via Visa, Mastercard, American Express and also Bank Deposit. You can also Afterpay your auction wins via the checkout process.

The great thing about this is that all your auction and non auction purchases with Greenlight Exclusive will be in your account profile.

Payment Terms (Important)

All auction wins need to be paid via the website or over the phone within 72hrs of auction win. If your item is not paid for within this time frame (unless you have called or emailed to explain why it will be late or make an alternative arrangment) the system will cancel your win and the person who was next in bidding will then become the winner.

SHIPPING INFORMATION

Multiple Items

You can win multiple auctions and ship together for a discounted shipping rate. If you have purchased multiple items during the one auction time frame pleast wait 24hrs before making payment so we will adjust the final invoice to reflect combined shipping. Should you pay before these adjustments we will refund any extra shipping charges paid.

Shipping Times

As we take great pride in our collectables and the packaging of these items for safe shipment we will ship all auction wins on Monday, Wednesday or Friday. So if an auction ends at 9pm Wednesday, the next shipping day for that item win would be the next Friday etc. If you need your win urgently as it is a present, please advise at time of payment so we can expedite your shipping.

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